Our Products
One Platform, Four Products
Predictive, preview, power, and manual dialing. Campaigns, IVR, queues, and live supervision — agents work in the browser, with screen pops into your existing CRM via SynerVox CRM Bridge.
A full operational CRM for collections and servicing: accounts, timelines, promises, scheduled payments, work queues, and treatment plans — wired straight into the dialer. No sync, no connectors.
Convert your best call scripts into AI voice agents in minutes. Mini Vox assistants work accounts inside the CRM, and every AI action is logged for QA and audit.
Live chat for support and customer service. Route conversations to the right agent, keep full transcripts, and manage chats alongside calls on one governed platform.
4 dial modes - predictive, preview, power, manual | 100% browser-based agent desktop | 3 agent languages - English, Espanol, Deutsch | Self-hosted or hosted | One database, one login
Core Benefits
Deploy AI agents, IVR flows, and live-agent workflows built on governed contact center infrastructure using your existing organizational documents.
Document-Based AI Workflows
Turn your scripts and call guides into AI agents and routing logic. Use our platform to help align your automation with internal policies.
Hybrid Agent Workforce
Integrate AI and live agents across workflows. Automate routine tasks while ensuring your team has the governance tools to oversee complex customer conversations effectively.
Full Omnichannel Contact Center Power
Manage customer engagement across voice, text, and chat with built-in tracking features designed to support your operational oversight requirements.
Governance Features
Maintain detailed logs of script changes and recording access. Our platform provides the evidence and audit trails needed to support your compliance reviews.
Enterprise Data Connectivity
Connect workflows to CRMs and APIs so your systems can leverage business context while maintaining strict data governance across every interaction.
Secure Self-Hosted Deployment
Run SynerVoxAI in your own environment with tenant isolation and security logging, giving your IT team full oversight of data ownership and infrastructure.
Our Platform
SynerVoxAI integrates the systems regulated contact centers manage: AI agents, live agent workflows, IVR, and governance tools. We provide the infrastructure to turn your scripts and policies into active workflows that support business requirements. Our platform assists teams in transforming knowledge into workflows for AI and live agents alike. These tools help route customers and trigger actions while documenting the evidence required for internal audits and regulatory reviews. We provide the technical foundation to support your adherence to standards without replacing your internal oversight. Rather than using disjointed tools, SynerVoxAI offers a unified environment for operations and IT. This centralized approach enables better visibility into the customer interaction lifecycle, from first contact to data retention. Teams gain the tools to oversee how conversations are managed, how agents are supported, and how interaction data is preserved. SynerVoxAI empowers your organization with the transparency and evidence-gathering capabilities necessary to manage your compliance objectives effectively.
AI Agent Solutions
Automate routine tasks with AI agents built from your policies, allowing live agents to focus on complex cases while maintaining logs for your quality assurance processes.
Omnichannel Platform
Engage via voice, text, and chat through a single platform that offers the tracking and reporting features essential for regulated business environments.
Enable Your Agents
Equip your team with screen guidance and workflow support to help them follow internal protocols and maintain high standards of interaction quality.
Audit and Control
Monitor workflow versions, prompt updates, and recording access. We provide the infrastructure for capturing evidence and supporting compliance decisions.
